Exchanges and Returns
You have 30 calendar days from the moment you receive your order to make a return.
To request an exchange or return, contact our customer service team at contactus@yodeyma.us or call 833-823-3394.
All products should be intact, unopened, and in their original packaging. In the case they are not, we will not be able to accept your return.
Once we have validated and processed your return, we will refund the value to the same payment method that was used for the purchase.
Customer has the right to withdraw from a purchase and return the product within 30 calendar days . The withdrawal period will expire 30 calendar days from the day the Customer received the product.
Customer must proceed without delay to promptly return the Products, as soon as it receives confirmation from Nyad and, in any case, within 30 calendar days from the date of communication to Nyad of the withdrawal.
Customer must return products without unsealing and without having made any use or test, in perfect condition for its commercialization, in its original packaging and with all informational documents. Otherwise, the Customer will be responsible for the depreciation of the product.
Nyad will return to Customer the full amount paid for the purchase of product without any undue delay and in any event within 30 calendar days from the date on which it receives the returned products, using the same means of payment used by the Costumer for the initial transaction unless prevented from doing so.
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